Return – outside of Denmark
You have a 14-day return policy when you shop at That’s Mine, valid from the day you pick up or receive your package. Within 14 days after receipt, please notify us at [email protected] that you regret your purchase. Then you have another 14 days to ship your return package.
If you use your cancellation right, you will have to pay for the return freight. When you return an item, it must be in original packaging and in the same condition as when you received it. The marks on the item must be intact. There must be no signs of wear or stains. You are responsible for the item until it is returned to That’s Mine and must ensure documentation for the return package. You cannot undo your purchase simply by choosing not to pick up your package. That’s Mine will be charged an extra return shipping cost if you do so. This amount will be offset when the returns are refunded.
On return the item must be sent to:
Phone: +45 70 909 808
Email: [email protected]