Terms & conditions

Price and payment

At That’s Mine you can pay for your goods with the following:

  • Dankort and Visa Dankort
  • Visa, MasterCard
  • Mobilepay

The confirmation of your payment information is issued by an encrypted SSL connection. The verification itself is carried out by Nets and your bank. That’s Mine does not have access to this information. This means that unauthorized persons can not read your card number or other information during the transaction with Nets.

The amount will be only deducted from your account when the goods have been shipped.

Cancellation of order

Should you regret your purchase, you have 14 days of a full refund. You have 14 days to notify us that you regret your purchase, and then 14 days to return the item.

If the product has been used,we conduct a concrete assessment of the returned goods to assess whether they are in a sellable condition. Any damaged product will not be refunded

If your situation applies to the return policy, you will receive a full refund of the amount you have paid, including the shipping costs, etc. All you are required to pay are the shipping costs when returning the item.

We do not accept items sent by C.O.D.

Complaints

According to the Purchasing Act, you have two years warranty on any errors or omissions that have arisen when using the product normally.

If you find any mistake or a defect, please contact us as soon as possible at [email protected], attaching your reference to invoice number on the purchase receipt.

Faults or wears resulting from improper use of the product are not covered by the warranty.

Copyright

All images, text material, and design at www.thatsmine.dk are subject to protection under the law of copyright.

This must not be used in violation of this right. This means images, text material and design you must not copy without written permission.

Delivery time and shipping

Delivery of goods is deemed to have taken place after the consumer has received the goods.

Shipment of goods is issued with GLS.

Delivery Time

If the order is placed before 15:00, and if the ordered goods are in stock, we will try to send it the same day.

If any of the items are sold out, you will be contacted as soon as possible.

Delivery Address

You can choose to have your order delivered to various addresses, such as your workplace or another recipient. Remember that we also pack gifts beautifully.